Certifications

Les certifications ITIL®

ITIL®

ITIL® V3 Foundation ( FC101 )
ITIL® V3 Intermediate : Service Offerings and Agreements ( FC102 )
ITIL® V3 Intermediate : Release, Control and Validation ( FC103 )
ITIL® V3 Intermediate: Operational Support and Analysis ( FC104 )
ITIL® V3 Intermediate : Planning, Protection and Optimization ( FC105 )
ITIL® V3 Intermediate : Service Strategy ( FC106 )
ITIL® V3 Intermediate : Service Design ( FC107 )
ITIL® V3 Intermediate : Service Transition ( FC108 )
ITIL® V3 Intermediate : Service Operation ( FC109 )
ITIL® V3 Intermediate : Continual Service Improvement ( FC110 )
ITIL® V3 Intermediate : Managing Across the Lifecycle (ITIL Expert) ( FC113 )

ITIL® est une marque de commerce du Cabinet Office déposée au Royaume Uni et auprès d'autres pays.

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