Certifications

Les certifications ITIL

ITIL

ITIL V3 Foundation ( FC101 )
ITIL V3 Intermediate: Service Offerings and Agreements ( FC102 )
ITIL V3 Intermediate: Release, Control and Validation ( FC103 )
ITIL V3 Intermediate: Operational Support and Analysis ( FC104 )
ITIL V3 Intermediate: Planning, Protection and Optimization ( FC105 )
ITIL V3 Intermediate: Service Strategy ( FC106 )
ITIL V3 Intermediate: Service Design ( FC107 )
ITIL V3 Intermediate: Service Transition ( FC108 )
ITIL V3 Intermediate: Service Operation ( FC109 )
ITIL V3 Intermediate: Continual Service Improvement ( FC110 )
ITIL V3 Intermediate: Managing Across the Lifecycle (ITIL Expert) ( FC113 )

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